卡内基训练®R,促成您企业全心投入的好伙伴。Dale Carnegie TrainingR, Your Global Engagement Partner

HOW ENGAGED ARE YOUR EMPLOYEES?

提高员工投入度的关键动能

A fully engaged employee is enthusiastic about his or her work and feels completely involved. He or she will go the extra mile to ensure customer satisfaction, spread enthusiasm and ensure that his team is successful. On the other hand, the partially engaged employee does the minimum to get by, concentrates on the job at hand and adds little extra value. The disengaged employee demonstrates negativity at work and undermines the accomplishments of others, potentially creating a toxic atmosphere in the workplace. Because engaged employees feel personally connected to the organisation, they are more productive and less likely to leave their job. Fully engaged employees are a top priority.

Dale Carnegie conducted research to better understand the dynamics that influence employee engagement, ranging from tangible factors like gender, education, salary, title, length of employment, company size and type of Industry to less intangible ones such as emotions. To assess their level of engagement, respondents were asked two questions:

  • How likely are you to recommend your company to your friends as a place of employment?
  • How likely are you to recommend your company to others for the purpose of doing business?

Within Europe 1,660 leaders, managers and employees from different countries, working in large, medium and small companies, from diverse types of industries were surveyed. Thirty‐four per cent of those surveyed reported being “Fully Engaged” while 19% were “Disengaged” and the remaining 47% only “Partially Engaged.”

KEY DEMOGRAPHICS AFFECTING ENGAGEMENT

Why do some people feel invested in their work while others are not engaged? Picking the right person for the job is the obvious first step. Then we need to determine other areas that contribute to engagement. Many studies have looked at different demographic variables to try and tell if they can help identify and...(想看完整请填写以下的表格)

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